PRIVACY POLICY FOR MOYO MATCH

Last Updated: January 27, 2025

1. INTRODUCTION

Moyo Match ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.

2. INFORMATION WE COLLECT

2.1. Information You Provide

• Account information (email, password)
• Profile information (name, age, gender, photos)
• Interests and preferences
• Chat messages and communication content
• Video call participation data
• User-generated content

2.2. Automatically Collected Information

• Device information (device ID, model, operating system)
• Usage data (app features accessed, time spent)
• Location data (only if permitted by you)
• Login timestamps and session duration

3. HOW WE USE YOUR INFORMATION

3.1. Core Functionality

• Creating and managing your account
• Providing matching services based on your preferences
• Enabling communication between users
• Processing virtual gifts and payments
• Facilitating video calls
• Improving matching algorithms

3.2. Safety and Security

• Verifying user identity
• Preventing fraudulent activities
• Ensuring platform safety
• Resolving disputes
• Enforcing our Terms and Conditions

4. DATA STORAGE AND SECURITY

4.1. Storage Methods

• We use industry-standard secure cloud services for data storage
• All data is stored using modern encryption standards
• Regular security audits and updates are performed
• We employ multiple layers of security measures to protect your information

4.2. Message and Call Security

• Messages are stored securely with encryption in transit and at rest
• Video calls use secure protocols to protect your privacy
• While we implement strong security measures, no internet transmission is 100% secure

5. DATA SHARING AND DISCLOSURE

5.1. We DO NOT Share Your Data With:

• Third-party advertisers
• Marketing companies
• Data brokers
• External analytics services

5.2. Limited Data Access

• Our development team (for maintenance and support)
• Essential service providers (secure cloud and communication services)
• We do not offer your data to any law enforcement agency, unless compelled by a court order, for which, we will provide de-identified information to enhance your privacy.

6. USER RIGHTS AND CONTROL

You have the right to:

• Access your personal data
• Correct inaccurate information
• Delete your account and associated data (either through the app or by submitting a request at our account deletion page)
• Export your data
• Opt-out of certain data collection
• Control app permissions (camera, location, etc.)

7. DATA RETENTION

• Active accounts: Data retained while account is active
• Deleted accounts: Data permanently deleted within 30 days
• Chat messages: Retained until account deletion
• Usage logs: Retained for 90 days

8. CHILDREN'S PRIVACY

• Our service is not intended for users under 18
• We do not knowingly collect data from minors
• Accounts of identified minors are terminated. You can view our full commitment to child protection and privacy at our CHILD PROTECTION POLICY

9. UPDATES TO PRIVACY POLICY

• We may update this policy periodically
• Users will be notified of significant changes
• Continued use implies acceptance of updates

10. CONTACT US

If you have questions about this Privacy Policy, please contact us at:
[Your Contact Information]

11. SPECIFIC FEATURE PRIVACY

11.1. Matching System

• Preferences and interests are used solely for matching
• Match data is stored securely in Firebase
• Match history is private to each user

11.2. Messaging

• Messages are stored in Firebase
• Message content is not monitored unless reported
• Deleted messages are permanently removed

11.3. Video Calls

• Calls are not recorded or stored
• Call metadata (duration, participants) is logged for safety
• Video streams use Agora's security protocols

12. DATA PROTECTION MEASURES

• Regular security assessments
• Encrypted data transmission
• Secure authentication methods
• Regular backup procedures
• Access control and monitoring